Submit a Ticket
Tokenomy exchange balance not updated
Please do the following checks to ensure that the transaction has been processed.
1. Check with your exchange or wallet provider to ensure that they have started
2. Check your transaction hash on the relevant websites.
for ERC 20 tokens.
* To find your blockchain transaction ID, see "How to find your blockchain transaction ID"
3. Upon confirmation, Tokenomy will update your balances upon successful verification.
Sources of delay:
1. Wallet provider or exchange do not start transaction immediately
2. Blockchain transaction processing time (Varies- Bitcoin 10-60 minutes)
3. Tokenomy internal verification ( 10-30 minutes)
Updated: 21 Jun 2018 12:16 AM
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