Once you successfully initiate your transfer request, you will receive the transaction notification instantly on our platform. However, due to the decentralized nature of blockchain networks, there might be a 10-30 minute delay before the respective network fully confirms your transaction. Please note that the parties confirming these transactions are blockchain miners, not Tokenomy - hence, Tokenomy will not be able to cancel, reverse, delay or accelerate the confirmation process once a transfer is successfully initiated.
If your transaction has failed for other reasons, or if you have any other questions, please contact our support team.